Scheduling & Visits

What Should I Expect At My Initial Consultation?

During your initial consultation, Dr. Barnes, PhD will carefully review and discuss your medical history as well as any past test results that you may have.

If you are a good candidate for our services, Dr. Barnes will discuss the necessary lab tests and schedule your follow-up appointments.

What's The Cost For The Initial Consultation?

The initial consultation is £397.

Email Etiquette

Clients have unlimited email access with our Optimised Natural Health provider team. However, if an email question or request is deemed by one of our staff to be too complicated or involved for a response via email they may, at their discretion, require that the client schedule a phone, video or in person visit instead of responding via email. 

These appointments will be charged at a pro rata hourly rate.

Scheduling & Cancellations

There is a 24-hour cancellation policy for all appointments with an Optimised Natural Health team member. Cancelling within 24-hours will result in a £100 charge to the credit card on file.

No-shows: If you do not show up to a phone, video or in person appointment without notifying the specific person you have an appointment with either via email or by changing the appointment using the online scheduling tool on the patient portal, you will be charged to the full consultation fee to the card on file.

Billing & Insurance

We Do Not Bill Insurance Companies

The cost of any services provided by Optimised Natural Health which are not included in the episode of care fee will be billed to you directly. 

Non-Optimised Natural Health medical expenses such as lab tests and prescription medications may be covered by a member’s health insurance plan per that plan’s rules.

Optimised Natural Health will not submit a medical claim to insurance on your behalf. We cannot assist you with claim resolution for our services.

We will provide you with a detailed billing summary that you may submit to your insurance for reimbursement. There may be procedures or lab tests that are not covered depending on your plan’s rules.

About Lab Tests

The specific tests ordered will be personalised to you based on your initial evaluation with an Optimised Natural Health practitioner and may include blood saliva urine or stool testing.

We will make every effort to make you fully aware of any additional lab fees that may be incurred and to give you the opportunity to choose which lab tests you feel comfortable paying for.

You are under no obligation to purchase any specialty testing.

Should any lab results indicate you may need further testing you will be directed to continue your care with your primary care physician or a relevant practitioner, or should you choose you may continue to work with your Optimised Natural Health practitioner.

At home test kits: If a lab test kit is mailed to you by Optimised Natural Health, you will be charged the day the kit is mailed.

Take The First Step Today On Your Journey Back To Health

Do you have questions about my programs and starting your path back to health? I'm happy to answer any questions you have to see whether or not Optimised Natural Health is right for you.


Areas Served

Optimised Natural Health is located in Gloucestershire and serves clients throughout the United Kingdom and Europe.
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